EMAIL INTEGRATION · ZOHO MAIL

The billing@ inboxthat sorts itself.

Companies on Zoho Mail tend to have a billing@ address where invoices go to wait. Connect it to CashFish and each document gets extracted, categorized, and queued for a human to approve.

Zoho Workplace shopsShared billing@ inboxesMulti-brand operatorsSmall finance teams

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01A queue with no owner

Three people can open it.
So nobody does.

A shared address is a queue, and a queue only becomes a ledger when somebody types it up. Until then it is a list of unread bold lines.

BILLING@
The address everybody has and nobody owns
Invoices arrive at a mailbox three people can open, which in practice means whoever opens it last is the one dealing with it.
shared · unassigned
×3
The same invoice, CC'd to everyone
The vendor sends #8841 to billing@, to the founder, and to whoever placed the order. Three copies, one payable, and no obvious way to tell from the inbox.
one invoice · three copies
4 SHIP
A statement covering four deliveries
Freight bills monthly across several shipments. The total is easy. The four lines behind it are the part somebody has to break out by hand.
statement · 4 lines
BRAND
Two domains, one set of books
Each brand has its own mailbox, and both sets of costs end up in a single spreadsheet nobody can filter back apart.
2 domains · 1 sheet

Shared inboxes fail quietly. Everything is visible and nothing is assigned.

02What comes in

Personal inboxes,
and the shared one too.

Connect your own address or the mailbox invoices actually arrive at. Both read the same way, and every extracted record keeps the mailbox it came from.

Mailboxes from several custom domains can feed one workspace, so a multi-brand operation keeps per-brand filtering. CC'd copies of the same invoice are caught by duplicate detection before they reach your queue.

Zoho OAuth, or IMAP with an app password — read-only mail access
Vendor invoicesfrom personal and shared inboxes alike, extracted in under 3 seconds
Receipts & confirmationssoftware renewals, freight, supplies — classified on arrival
Statementsmulti-shipment and monthly statements broken into their line items
CC'd duplicatesthe same invoice sent to three people is recorded exactly once
150 days of back mailimported at connection; new mail checked every 5 minutes

CashFish only imports — financial documents flow from Zoho Mail into your workspace, and nothing flows back into Zoho Mail or any other Zoho app.

0%
extraction accuracy on the documents it reads
under 3s
from a message landing to a structured record
0 days
of history imported the day you connect
every 5 min
a fresh check for new documents after that
03Six messages, one month

What the inbox
was already holding.

A month of billing@ as it actually looked: subject lines, the fields CashFish took off each document, and the record that resulted. One is held, because a co-founder was CC'd on it too.

Invoice #8841 — March packaging order
Northline Packaging · billing@
READinvoice #8841 · $412.00 · due Apr 28
Invoice → Payables
Monthly statement — four shipments
Cordova Freight · billing@
READstatement · $267.80 · 4 line items
Statement → Freight
Your hosting invoice is ready
Attic Hosting · billing@
READhosting · $29.00 · Mar 9
Invoice → Software
Zoho Workplace subscription renewal
Zoho · admin mailbox
READrenewal notice · $27.00
Renewal → Software
Order confirmation — second brand
supplier · accounts@ (brand two)
READorder · $138.40 · tagged by mailbox
Receipt → Materials (brand two)
FW: Invoice #8841 — March packaging
CC'd to a co-founder
READsame $412.00 as invoice #8841
Held — duplicate skipped

Read-only, in one direction. No reply left the mailbox, nothing was filed into a Zoho folder, and nothing was written into Zoho Books or any other Zoho app.

04What changes

An intake pipeline,
not a pile.

The shared mailbox becomes a queue that clears: totals by vendor, records built from the documents themselves, and a review step before anything counts.

Every extraction waits in a review queue. Approve it, recategorize it or dismiss it — nothing counts because a machine said so.

01
billing@ clears itself
A shared inbox where invoices pile up becomes an intake pipeline. A month of vendor mail, extracted and totaled without anyone doing the data entry.
Northline Packaging
$412.00
Cordova Freight
$267.80
Attic Hosting
$29.00
02
Threads become records
Vendor names, amounts and due dates come off the documents themselves. Even Zoho's own renewal notice for your Workplace seats files itself alongside the rest.
03
Review before anything counts
Extractions hold in a queue until approved, and the CC'd copy your co-founder also received was already filtered as a duplicate before you opened the list.
2 invoices awaiting reviewShared billing@ inbox connectedCC'd copy skipped
05How to begin

Three steps,
either connection method.

Authorize through Zoho, or use IMAP with an app password. Both are read-only, and both can be cut from CashFish's Connection Health panel.

01
Pick your connection method
Authorize through Zoho, or use IMAP with an app password — for IMAP, enable IMAP access in Zoho Mail's settings first, then generate the password.
02
Point it at the right mailbox
Connect your own address or a shared inbox like billing@ or accounts@. Either way, access is read-only — CashFish fetches mail and touches nothing.
03
Approve the first extractions
The backfill imports 150 days, the review queue fills, and after your first pass CashFish keeps watch on a 5-minute cycle.
256-bit encryptionSOC 2 Type IIISO 27001GDPRDisconnect any time in Connection Health
06Connections that pair with it

What sits well beside Zoho Mail.

Any IMAP mailbox connects the same way. Bank sync across 12,000+ institutions is read-only and opens on Growth, along with store and payment connections like Stripe and WooCommerce; QuickBooks and Xero import one way into CashFish and are never written back to.

07The plan for this

Give billing@ a place to put things.
Shared inboxes included.

Connect Zoho Mail — shared inboxes included — and review the first extractions before anything counts.

Zoho Mail extraction ships with Starter. Connecting Zoho CRM is a separate integration and, like other CRM connections, needs Growth and up.

$5/month billed yearly ($60) · or $8 monthly

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08Straight answers

What people ask
before connecting Zoho Mail.

Yes. Shared and departmental Zoho Mail inboxes connect just as individual accounts do — authorize through your Zoho admin account for shared access — and CashFish monitors them for inbound financial documents the same way.

Start managing money smart.

Start managing money smart.

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